Last updated: September 2026
Start with the hospital workflow
Define exactly what moves, where it starts, where it ends, who loads it, who receives it and what happens if the normal route is unavailable.
- Pharmacy-to-ward supply movement
- Packaged laboratory-sample or document transfer under approved procedure
- Meals, linen and general consumables
- Internal department-to-department supply runs
Payload security and hand-off
The required tray, shelf or enclosed-compartment format depends on the item and hospital procedure. Any authentication or controlled-access requirement should be reviewed explicitly for the project.
Routes, lifts and restricted areas
Hospital corridors, lift access, doors, restricted zones and busy periods should be assessed before commissioning. Multi-floor missions require verified building integration rather than assumed compatibility.
What buyers should verify
Hospitals should evaluate uptime expectations, cleaning procedure, charging, support ownership, privacy boundaries, route exceptions and acceptance tests for the actual internal mission.
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Frequently asked questions
Can hospital robots deliver medicines?
Selected medicine-delivery workflows can be evaluated only after the hospital defines approved payload, access, custody and hand-off procedures.
Can robots move laboratory samples?
Selected packaged-sample workflows can be reviewed under hospital-defined packaging, custody and hand-off requirements.
Is a delivery robot a medical device?
This buyer guide describes logistics and service workflows and does not assume medical-device or clinical functionality.