Catalogue Guidance
Help users find catalogue and collection information where connected.
Create an interactive information point for catalogue guidance, facility wayfinding, approved research resources and library service journeys.
A library kiosk can act as a virtual information guide while circulation, authentication and research access remain tied to approved institutional systems.
The useful kiosk is the one that removes friction from a specific journey while keeping approvals, privacy and system boundaries clear.
Help users find catalogue and collection information where connected.
Guide visitors to sections, rooms and services.
Surface approved databases, guides and institutional resources.
Explain approved borrowing, membership and support processes.
The kiosk can guide users toward approved resources and services without pretending to replace librarians or research judgement.
Self-service circulation or authenticated access requires explicit integration with the institution’s systems and policies.
User asks or selects a library/research need.
Kiosk uses approved catalogue or knowledge sources.
Present location, resource or process information.
Complex research or account issues go to staff.
Catalogue and campus library guidance.
Approved resource discovery.
Facility and service information.
Visitor guidance and collection orientation.
Capabilities depend on the approved workflow, selected kiosk configuration and available system interfaces.
Yes when the catalogue platform provides a supported, approved interface.
Circulation workflows require explicit integration with the library system and suitable hardware; they are not assumed by default.
It can guide users toward approved resources and institutional information. Complex research support remains with qualified staff.
Yes, approved floor and section maps can be included.
Share the site, user journey, required information, languages and systems that should be connected. RIFE can structure the suitable project configuration.