Receptionist Avatar for Restaurants

Virtual Receptionist Avatar for Restaurants in India

🌟 Introduction
Managing the front of house in busy Indian restaurants can be demanding — especially during peak hours, festivals, or weekends. Long queues, limited staff, and diverse customer preferences can lead to delays and missed opportunities.
Pooja is a smart AI-powered digital receptionist designed to transform your guest experience — offering instant greetings, managing table reservations, explaining menu options, and collecting feedback — all from an interactive kiosk or tablet.

🤖 What is Pooja?

Pooja is a virtual avatar that acts as your restaurant's intelligent front-desk assistant. Installed on a kiosk or tablet, she greets customers, answers FAQs, manages reservations or waitlists, showcases menu highlights, and can even upsell combo meals or specials. Available 24/7 — she never takes breaks, speaks multiple Indian languages, and is always ready to serve.

🔑 Key Benefits for Indian Restaurants

🔄 Features that Matter

• Walk-in & Reservation Check-In
  Guests can scan a QR code or provide mobile number to confirm or join the waitlist.

• Menu Assistant
  Shows digital menus with photos, explains dishes, dietary notes, and recommends bestsellers.

• Multilingual Conversations
  Interacts fluently in regional and international languages.

• Smart Suggestions
  Promotes chef’s specials, seasonal combos, loyalty offers, and happy hours.

• Customer Feedback
  Collects reviews post-meal and forwards service issues instantly.

• Takeaway Support
  Assists with takeaway orders and notifies kitchen or staff.

🧠 Frequently Asked Questions (FAQ) – Pooja Virtual Receptionist for Restaurants

💬 What is Pooja for Restaurants?
Pooja is an AI-driven digital avatar that acts as your restaurant's front-of-house assistant. She greets guests, manages bookings or walk-ins, shows menus, and answers common questions — all through an engaging kiosk or tablet.

🍽️ Can Pooja manage table bookings or waitlists?
Yes. Pooja can confirm online reservations or help walk-in guests join a digital waitlist. She can also notify guests via SMS or kiosk alerts when their table is ready.

🌐 Can Pooja support multiple Indian languages?
Absolutely! Pooja understands and speaks in Hindi, English, Tamil, Marathi, Bengali, and more — ensuring comfort for all kinds of guests.

📲 Can guests view the menu or place orders via Pooja?
Yes. Pooja can show your digital menu with item descriptions, images, and allergen info. She can also redirect to your ordering system or takeaway counter.

⏰ Is Pooja available 24/7?
Yes. Pooja never takes a break and ensures consistent guest engagement at all times — whether it’s lunch rush or late-night dining.

🧾 What other tasks can Pooja perform?

• Greet guests with a warm message

• Answer queries about timings, cuisine, or facilities

• Suggest bestsellers or combos

• Collect reviews or complaints

• Connect guests to staff via voice/video

• Guide to seating or washrooms

🔒 Is customer data secure with Pooja?
Yes, all data collected by Pooja — including phone numbers or preferences — is stored securely and complies with Indian data privacy norms.

📊 Will we get any customer insights?
Yes! Restaurant managers can track visitor footfall, peak hours, language preferences, menu interest trends, and feedback summaries — helping you optimise service.

💰 What’s the cost model?
Pooja works on a pay-per-use or monthly subscription model — no large upfront investment needed. It’s ideal even for standalone outlets and cloud kitchens.

📦 What hardware options are available?
You can choose from:

• Floor-standing kiosk for lobbies or entrances

• Wall-mounted screens for compact spaces

• Tabletop tablets for hostess stands or takeaway desks

🚀 How to get started?
Contact us today for a free demo, pricing plan, or to explore how Pooja can transform your restaurant guest experience.

Here are 5 key benefits of using the Pooja Virtual Receptionist Avatar in restaurant lounges:

🍹 Benefits of Pooja Avatar in Restaurant Lounges

1. Instant Guest Greeting & Seat Guidance
   Welcomes visitors warmly and guides them to available lounge seats or tables without waiting for a staff member.

2. Menu Exploration & Drink Recommendations
   Allows guests to browse the drinks and snacks menu on-screen, with real-time recommendations based on time or season.

3. Personalised Upselling
   Suggests premium cocktails, chef specials, or add-ons — increasing lounge revenue through smart suggestions.

4. Waitlist & Reservation Handling
   Manages lounge reservations and waitlists smoothly, reducing confusion and crowding during peak times.

5. Guest Feedback & Loyalty Offers
   Collects quick feedback and promotes loyalty programs or exclusive lounge offers via QR codes or mobile links.